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Details
about Registration, Consultations, Out of Hours Service, Prescription
Medications, Health Checks and Advice, Fees, and Insurance.
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Registration
We suggest registration with the practice as soon as
possible.
This is achieved by filling out and signing the enclosed
registration form before returning it to us.
Consultations
Consultations are carried out by appointment, are of
ten minutes duration and are designed for one patient
only. We ask you to advise us if you wish to bring more
than one pet so that we may book appointments accordingly.
Please note that emergencies will always be attended
to immediately.
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Vaccination
Cats
and dogs are vaccinated against a number of serious
and potentially fatal diseases and annual booster vaccinations
are required in order to maintain immunity.
Annual
booster reminders are sent out from the practice by
post. Kennels and catteries will require sight of your
current vaccination certificate before boarding your
pet:
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- Dogs
Vaccination is usually commenced between 8-12 weeks of age
against: Distemper (Hard Pad),
Leptospirosis, Viral Hepatitis,
Parvovirus and Kennel Cough
- Cats
Vaccinations are given similarly against Feline
Enteritis, Feline Infienza, Feline
Leukemia (FELV), and Chlamydia
- Rabbits
Are vaccinated against Viral Haemorrhagic
Disease and Myxomatosis
In
order to be given either an initial or a booster vaccination,
your pet must be in good health and so a physical examination
will be given by the veterinary surgeon. This is a good time
to discuss any problems you might have observed, as well as
dealing with such routine matters as fleas and worms.
Vaccinations
for your puppy or kitten
Your
first visit to the Veterinary Hospital with your puppy or
kitten is usually to start on a course of vaccinations; although
the accompanying health examination is also very important.
Puppies and adult dogs are routinely protected against the
following diseases:
-
Distemper; that causes severe respiratory infections and
sometimes convulsions
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Infectious Hepatitis; that affects the liver
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Parvo Virus; that causes severe gastro-enteritis
- Parainfluenza
: a cause of infectious coughs
- Leptospirosis:
that can affect the liver or the kidneys and can be transmitted
to humans
The
first injections for puppies are commonly given at around
8wks of age and the second at 12 weeks. The puppy can then
mix with other dogs and be taken out for walks one week after
the second injection. Adult dogs need a booster vaccination
and health examination every year to maintain protection.
A booster reminder will be sent to your dog annually.
- Kittens
and adult cats are routinely protected against the following
diseases:
- Feline
Enteritis (panleucopaenia): that causes severe gastro-enteritis
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Feline Calici & Herpes Virus: that are major causes of cat
flu
- Feline
Clamydial Infection: that causes from mild to severe sore
eyes and cat flu
- Feline
Leukaemia Virus: that can affect the immune system or cause
cancer
The
first injection is usually given at around 9 weeks of age
and the second at 12weeks.The vaccine will take at least another
week to be effective. Adult cats need a booster vaccination
and health examination every year to maintain protection.
A booster reminder will be sent to your cat annually.
Out
of Hours Service
We continue to provide our own 24 hour service for cases of
accident or emergency. This means you will be seen by a member
of this practice who is familiar with your pets medical history
and who will be able to monitor progress thereafter. At such
time please telephone your usual branch or the Hospital itself
on 02920 619899
Prescription
Medications
All of the medications your veterinary surgeon can provide,
including those for the routine treatment of such problems
as fleas and worms are Prescription Only Medications
and, as such, are available only to registered clients. All
are powerful preparations and this rule is implemented only
with safety in mind. Repeat prescriptions are available for
animals on long-term medications, and we request 24 hours
notice for these. In such cases, the veterinary surgeon will
require to examine your pet after an interval of 3-6 months
in order to ascertain that there are no underlying problems
developing.
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Health
Checks and Advice
We
are able to offer routine Well Pet Clinics by our Head
Nurse Sian Hopkins Dip. AVN Surg., Caroline Wheeler
VN and Carrie Davies VN. Clinics are also run for
dental, weight and nutritional problems: They can advise
you on the best ways to maintain your pets health as
well as suggest when a routine blood test or minor dental
work might prevent problems developing later on. Please
contact the Hospital for advice or an appointment.
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Fees
In
order to minimise administration time and costs, we request
that payment is made at the time of consultation or on collection
of your pet after surgery/ hospitalisation. Payment is accepted
in cash, cheque with a valid bankers card and credit card. We are pleased
to provide a detailed fee guide on request before undertaking
treatment.
Insurance
For
a very reasonable cost, insurance covers veterinary fees for
unexpected illnesses or a prolonged course of treatment. Routine
elective procedures such as vaccinations and neutering are
not included, but otherwise your veterinary fees will not
be more than the excess for each illness. Please contact us
for advice on the must suitable insurer.
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